Shipping: $50.00 away from free shipping!

Help Center

Frequently Asked Questions
Where in Easton are you located? What are your hours?

Conrads College Gifts is located at:

4191 Worth Ave Columbus, OH 43219

We are located inside of the Easton Gateway shopping center off Morse Road and I-270. There is plenty of free parking.

You can also reach us by bus on COTA routes 7 or 32.

We are open from Monday to Thursday from 10 a.m. to 8 p.m. EST.

We are open Friday to Saturday from 10 a.m, to 9 p.m. EST

We are open on Sunday from 12 p.m. to 6 p.m. EST.

Sometimes our hours may change, please see the bar on the top of the page for our hours today, or call us at (614) 269-7091.
Are you the same Conrads that was on OSU campus?
We are now owned by the 3rd generation of the Conrads family, eager to serve Buckeye Nation.
Can I use my gift card from the campus store?
No, the campus store shut down on December 31, 2019. Customers were notified of the expirations of the gift cards at that time. We apologize for this inconvenience. All gift cards must be purchased on this website or at our Easton store to use. All campus store gift cards are no longer valid.
What is the Conrads Club? How do I join?
Conrads Club offers you automatic cashback on every item you buy in the store, along with other special offers! All you have to do is sign up and start earning cashback today. Earn 5% cashback on every purchase, $5 after your first purchase, and watch out for bonus cashback offers! You will also have access to 60-day returns, members-only sales and specials, easy order management, wishlists, and more.

Click here to join today, for free.
How do I use a gift card online?
To use a gift card online, simply input a gift card code that is located on the back of your gift card, or in the email you received into the “Gift Card and Promotional Code” box in the checkout section (not in your cart.) Click enter, and the gift card will be applied to your total.
How do I use a promo code?
To use a promo code online, simply input the promo code “Gift Card and Promotional Code” box. Click enter, and the promo will be applied to your total. Please note that some promotions are not valid with others, or valid only are certain items or between certain dates. If you have trouble, contact us. We can only accept current and valid promotional codes.
How can I get free shipping?
To qualify for free standard shipping, simply spend over $50 in your cart. This total does not apply to manufacture direct items, which already include free standard shipping. For more information, please visit our Shipping Policies page
How can I sign up for coupons and specials by email?
To sign up for promotional emails with coupons, sales, and other specials please sign up at the bottom of this page. You can unsubscribe anytime by clicking on “Unsubscribe” at the bottom of the email. Conrads Club members automatically receive these special emails by joining the Conrads Club.
What shipping options are available?
We offer both UPS and United States Postal Service for most orders. We ship to almost anywhere in the world including US military bases.For express services, we offer USPS Priority Express, and UPS Next Day Air and 2nd Day Air. If you are ordering a manufacture direct item, those shipping options and times will vary depending on the manufacture.
How can I track my order?
To track an order, click on the chat icon below on the bottom of your screen, then choose "Track an order"
How can I make a return or exchange?
To make a return or an exchange click on the chat icon below on the bottom of your screen, then choose "Return an order"
How does your low price guarantee work?
Do you see an item that you want, but the price is different from a competitor? Just ask us, and we’ll match that price you saw.

*Valid for items that are of the exact same item number or UPC at a brick-and-mortar store within 20 miles of our Columbus store.

Please click here for more information
How can I sign up for a catalog?
At this time, we are not printing any catalogs. To sign up on our mailing list should one be printed in the future, please click here.
Do you offer donations or sponsorships?
If you are interested in requesting a donation or sponsorship please contact info@conradsosu.com
When will you return to campus?
In the near future, we intend to setup a “pop-up” store on campus for game days and special events. We will keep our website and customers updated of future announcements on where and when to find us.
Do you offer discounts on bulk orders?
Yes! We offer up to 15% off orders of $500 or more, or of the same 25 quantity of items, over $20. Terms and conditions apply. Click here for more information.
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